Terms of Service

1. Acceptance of Terms

By accessing or using NEXO ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

NEXO is an AI-powered emotional companionship platform that provides users with AI avatars for conversation, emotional support, and companionship. Our AI companions are designed to provide a supportive and engaging conversational experience.

Important: NEXO's AI companions are artificial intelligence programs. They are not real people, therapists, counselors, or medical professionals. The Service is not a substitute for professional mental health care, medical advice, or human relationships.

3. Age Requirement

You must be at least 18 years old to use NEXO. By using the Service, you represent and warrant that you are at least 18 years of age. We reserve the right to terminate accounts of users who misrepresent their age.

4. User Accounts

To use NEXO, you must create an account with accurate information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

5. Acceptable Use

You agree not to use NEXO to:

• Violate any applicable laws or regulations
• Harass, abuse, or harm others
• Share content involving minors in any inappropriate context
• Attempt to extract personal data or manipulate the AI system
• Use the Service for any illegal or unauthorized purpose
• Interfere with or disrupt the Service or servers
• Attempt to bypass any security measures

6. AI Interaction Disclaimer

Our AI companions are powered by artificial intelligence and may occasionally produce inaccurate, inappropriate, or unexpected responses. By using the Service, you acknowledge that:

• AI responses are generated automatically and do not represent human opinions
• The AI may make mistakes or provide incorrect information
• Conversations should not be relied upon for medical, legal, financial, or professional advice
• The AI companions do not have genuine emotions or consciousness

7. Subscription and Payments

NEXO offers various subscription plans. By subscribing, you agree to:

• Pay all applicable fees for your chosen plan
• Automatic renewal unless you cancel before the renewal date
• Provide accurate billing information

Refunds are handled on a case-by-case basis. Contact our support team for refund requests.

8. Intellectual Property

All content, features, and functionality of NEXO, including but not limited to text, graphics, logos, and software, are the exclusive property of NEXO and are protected by copyright, trademark, and other intellectual property laws.

9. Privacy

Your use of NEXO is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEXO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

NEXO is provided "as is" without warranties of any kind, either express or implied.

11. Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason at our sole discretion. Upon termination, your right to use the Service will immediately cease.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms, please contact us at:

VENKO AI INNOVATIONS LLC
2 S Biscayne Boulevard Suite 3200 #5817
Miami, Florida, 33131
United States

Email: info@trynexo.ai
Website: https://trynexo.ai